![]() Similarly, AI content moderator Spectrum Labs raised $32 million in January for its text and voice-based AI moderator that it claims can recognize and categorize more than 40 kinds of toxic comments. ToxMod is embedded in game platforms to flag violent or otherwise offensive speech in real-time video game voice chat. Kinzen’s efforts are reminiscent of startups like Modulate and its ToxMod AI platform, which recently raised $30 million. “This investment expands Spotify’s approach to platform safety, and underscores how seriously we take our commitment to creating a safe and enjoyable experience for creators and users.” Safe TalkĬontent moderation with AI is on the rise as any meaningful human-only efforts become impossible. Now, working together as one, we’ll be able to even further improve our ability to detect and address harmful content, and importantly, in a way that better considers local context,” Spotify global head of public affairs Dustee Jenkins said. “We’ve long had an impactful and collaborative partnership with Kinzen and its exceptional team. Kinzen employs and retains a global network of experts and native speakers of those languages to determine if there really is a problem and to refine its models as they parse the shows. Kinzen uses AI to transcribe and analyze audio content in many languages for “dangerous misinformation” that it then flags for review. Spotify streams audio around the world in hundreds of languages and dialects, an impossible amount of audio to comb through manually. The audio platform has worked with Kinzen since 2020 to detect and address hate speech and harmful content in the podcasts and shows it hosts using both AI models and human expertise to “more effectively deliver a safe, enjoyable experience on our platform around the world,” according to Spotify. Spotify has purchased Kinzen, a startup that uses machine learning to identify and deal with problematic audio content in multiple languages, for an unrevealed sum. ![]()
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